Today it was just a normal day at the office, like all days. Except that is was time to deploy a new version of our process-template. The normal procedure for this is to export the workitems with al their fields to an Excel sheet as backup, and then update the workitems with the new definitions.
Today I couldn’t make a export to excel. I got a nice message that told me that someone has made a description that exceeds the excel cell limit of 32.767 characters. After doing some research I saw that someone has put a complete log of an application we develop in the description-field of a bug.
Use the description field only for a description, and use attachments for logs, functional design documents etc. In this case I copied the log into a new .txt document, and attached that document to the workitem. From that moment I could make an export to Excel and deploy the new process template.